Mitsubishi Motor Sales of Canada, Inc. and your Mitsubishi Dealer are dedicated to serving all of your automotive needs. Your complete satisfaction is our primary concern. Your Mitsubishi Dealer is equipped assist you with your vehicle purchase, parts, and service maintenance requirements.

Normally, any questions or concerns with the purchase transaction or the operation of your vehicle will be resolved by your Dealerships Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
Discuss your concern with the appropriate department Manager at the Dealership: the Sales Manager, the Service Manager or the Parts Manager. Normally, concerns can be resolved through this step.
If the problem has already been reviewed with the Sales, Service, or Parts Manager, and your concern is still not resolved, contact the General Manager or the owner of the Dealership.
If necessary, contact Mitsubishi Motor Sales of Canada, Inc. Customer Relations Department by completing the information here.
LAUNCH FORM
Our Customer Relations Department can also be contacted by phone at 1-888-57-MITSU (1-888-576-4878)
For prompt assistance, please have the following information available for the Customer Relations Representative:
  • Vehicle Identification Number (This is available from the vehicle registration or the plate above the top left of the instrument panel and visible through the windshield.)
  • Your vehicles delivery date and present odometer reading.
  • Dealership name and location.
  • The nature of the problem or cause of dissatisfaction.
The information will be reviewed by Mitsubishi's Customer Relations Department, to ensure that all possible measures have been taken to ensure a satisfactory resolution.
When contacting Mitsubishi Motor Sales of Canada, Inc., please remember that your concern will likely be resolved at the Mitsubishi Dealership, using the Dealers facilities, equipment, and personnel. Please ensure that you have followed steps one and two first, if you have a concern.
Mitsubishi Motor Sales of Canada, Inc. encourages customers to complete the form above or call our toll free number for assistance. However, if a customer wishes to write to Mitsubishi Motor Sales of Canada, Inc. the letter should be addressed to Mitsubishi Motor Sales of Canada, Inc. Customer Relations Department with the above information at:
4141 Dixie Road
P.O. Box 41009
Mississauga, Ontario
L4W 5C9