We respect your privacy. Please see our Privacy Notice which applies to personal data you share with us using this platform.

You are responsible for your content, such as pictures, videos, and comments. Your comments reflect your own views only. We are not responsible for anything posted by users, including links to third-party content or websites. We may repost or share your content if we think it is useful or interesting, but this is not an endorsement.

We welcome your feedback regarding our existing products and business. Please do not include any unsolicited ideas in your feedback. You can send your feedback using the contact form. Any feedback you provide shall be deemed non-confidential. MMSCAN shall be free to use such information on an unrestricted basis.

We do not accept or consider unsolicited ideas, suggestions, or other works, such as ideas for new products, processes, materials, artwork, campaigns, brand names, and logos (“unsolicited ideas”). Please do not submit any unsolicited ideas to us. If you decide to send us any unsolicited ideas, you agree that your unsolicited ideas will become MMSCAN’s property, without any compensation to you and without any further formality; there is no obligation to keep any unsolicited ideas confidential; and MMSCAN may use or redistribute the unsolicited ideas for any purpose and in any way (although MMSCAN shall not be obliged to review your unsolicited ideas).

The following types of content and behavior are not allowed and will be removed, and the user's account will be blocked or terminated: infringement of intellectual property rights; violation of privacy, personality, or property rights; unsafe or inappropriate content or behavior (incivility, offensive nature, violence, discrimination, obscenity, defamation, and unsubstantiated allegations); illegal content or behavior (spam, false claims, misleading statements, statements against industry codes of conduct); as well as content or behavior which is not in line with MMSCAN values and policies. Engaging in such activities may also result in legal actions against the poster.

We reserve the right to make changes to these Terms at any time at our sole discretion. You are responsible for regularly reviewing these Terms. After we post these changes, your continued access to this Platform means that you have agreed to these changes.

Additional terms apply to specific promotions, online transactions, or other features which may be made available from time to time on this Platform. They are part of these Terms, and you agree to such terms.

We may, but are not obliged to, monitor, edit, remove, or refuse to post any User Content at our sole discretion at any time. We may immediately and without prior notice remove any of your User Content and/or suspend or terminate your use of this Platform (including your account) if we believe that you have not complied with these Terms. We may, but are not obliged to, report relevant breaches of these Terms to regulatory and law enforcement bodies.

This Platform and the Content are on an “as is” and “as available” basis.

This Platform is a dynamic environment and like all software-based services, it cannot be promised to be free from errors, bugs, or inaccuracies, and may not be available at all times. We are not responsible for maintaining, or for any corrections, updates, or releases of, this Platform or the Content.

We may change or alter this Platform and the Content (in whole or in part) at any time at our sole discretion. We may modify, suspend, or withdraw the operation of or access to this Platform at any time at our sole discretion on a temporary or permanent basis, including for maintenance and other technical reasons.

We strongly recommend that you verify the suitability and compatibility of your computer system before using this Platform, including by implementing measures to protect against security issues (such as installing anti-virus software). If you choose to download or copy anything from this Platform, you do so at your own risk. We are not responsible for any damage or virus which could affect your computer system or other property by reason of your access to, use, or downloading of anything from this Platform or for any illegal intrusion or intervention in our IT systems.

We are not responsible for and do not endorse any User Content, and you should apply particular caution when using it. Always take specialist advice when needed. Any reliance upon materials on this Platform is at your own risk.

This Platform is not a storage service, and you should keep copies of all your User Content.

All warranties and representations express or implied (including regarding the accuracy, merchantability and fitness for a particular purpose, non-infringement, or that this Platform or Content will be free from errors, bugs, or viruses, uninterrupted, or secure) in relation to any Content and/or arising out of or in connection with access to or use of this Platform are, to the fullest extent permitted by law, excluded from these Terms.

Our page operates 24/7 from Monday to Sunday.

If you wish to talk to our Customer Experience Team, you can reach our hotline at 1-888-576-4878 from 6:00 am to 10:00 pm, Monday to Sunday. You may also email us at mitsubishi-canada@mmscan.ca. We hope to hear from you soon! Thank you.